@speediedelivery I had the delivered to my zip code post office - umm problem in that my zip code doesnt have its own post office. UPS (Big Brown skidmark) will sit on a package that wasnt paid to ship faster, even if the package is next door and you go to pick it up in person. I wonder if the pandemic made Pitney Bowes eliminate a third shift. As soon as my package arrives, Im cancelling emails and everything with MEH as they are not responsive. Then delivered about 5 or 6 days later maybe? When and if you finally do, it's clear that it has been farmed out to some third world country and they are just reading from a script. 12 minutes apart. @f00l they got notably worse once most of the world went into quarantine and more and more packages needed to be delivered. @aardWolf @OnionSoup Thank you good sirs. i miss mediocre. Charging shipping labels and stamps to a cost account. In my opinion that is inappropriate. Took 29 days to get to the right city and then they decided to move it back westward by one full MSA later that same day (yesterday). It took 27 days to arrive. Start shipping easily and quickly. Youre right about Pitney Bowes. and then it disappeared for 2 weeks before reappearing in you guessed it! My earbuds got lost in Texas, which kinda sucks because I needed them for work, but Im glad I didnt spring for the membership. Actually it seems like PB may leave the package on the truck if the warehouse is full, and the truck goes back across the country and fills back up. Maybe it is just that upset people are more willing to write reviews than happy people but I didnt see a single happy customer. They cant seem to figure out where their stuff is. 2020 I propose to the powers that be that whoever is named goat next month has to also have their username changed to Pitney Bowes for a month. Most places could not handle the volume if home delivery stopped. my pastadrop took almost a full month, but my sausages arrived in just a week. Carrier pigeon? Love the way I can just download postage to machine over the internet when it runs low. I dont wanna stop! inducted into network----Bloomington,CA 92316, delivery to local courier----LOS ANGELES - UNITED STATES OF AMERICA, Custom clearance completed----LOS ANGELES - UNITED STATES OF AMERICA, Arrived at AIRPORT of Destination,Custom clearance in processing.----LOS ANGELES - UNITED STATES OF AMERICA, Departure from airport to destination country----CHINA, Arrive at international airport to abroad----CHINA, Departed Facility In processing center----JINJIANG, Shipment has been processed in operational center----JINJIANG, Arrived at Sort Facility JINJIANG----JINJIANG. I also have a package stuck at the same facility. Does it mean someone at the warehouse picked it up, scanned it, and put it back down where they found it? @dave honestly , its not just the wait as much as it is how mangled up the last several items I ordered have been when they arrived. Copyright 2022 Consumers Unified LLC. Some different tracking sites within the pb network Ive found: That $150 speaker Meh.com had listed today looked interesting. X. Theyre horrible and anyone standing up for them is Well Im just gonna go with uninformed. Though you could see evidence that your package is bouncing around, and in some cases breaking some speed limits going back and forth across the country. Stuff is going to take more than two days. Would I pay more a month for better shipping, maybe? Pitney Bowes. I guess we will have to wait and see if they have the decimal point in the wrong place and if the + is the operative number here. I have been waiting for my 3 3-gallon Bubba Coolers for over a month since they were shipped. It doesnt do anything but it makes me feel better. As adults we all know better. Im a mod because I like being here. @Barney haha nah I dont think theyd ever find their way here. IDK. I want my packages to look like the trunks and suitcases in the old cartoons. May 22, 2020 And the initial shipment was quick! JUL Create an account to follow your favorite communities and start taking part in conversations. Muskegon, MI What a smug comment. Its just been sitting there for more than a week without an update. In Transit I do not expect super fast shipping but I do expect shipping that actually ships. @aardWolf @OnionSoup So it did in fact have a 10 day delay of it sitting at their warehouse. 2:10pm ET I wonder about the accuracy of tracking data too. CARROLLTON,TX 75010, Although order history doesnt show anything shipped, so I have no idea which order theyre for. This is my second time dealing with that company holding my package for some odd reason. Think you have a pretty sympathetic long term base, but, maybe share what is going wrong and why. @Barney @narfcake This is comical. I placed a MorningSave order for a $55 air fryer on May 5th. @Avrenim8 @therealjrn Thats only in families where his uncle is also his cousin just sayin. In the past I was told it would be delivered to me (I think is was these two dates) June 16th and June 17th. In my opinion the recent spate of personal attacks, some out of the blue, on multiple threads is inappropriate, works to destroy the sense of community that meh tried to develop early on and if our kids did this kind of thing wed educate them and if it continued discipline them. Did you get your magazine? Tracking claimed my actual zip code post office had it. Im not from Florida but I want my opinion on Florida to be heard because I think Im super important. I think Meh should know when their customers arent happy and that their Customer Support (which is always great) might be receiving an influx of messages due to their partnership with this company. Pretty, pretty, pret-ty bad service here. Yeah, my May 19th Penne Rigate Pastadrop is still on its way. All she could do it apologize, I asked her to read all the history and promises of delivery our company has been promised so she can understand how horrible their customer service isPitney Bowes please invest into better customer service. Delivered to Pitney Bowes Facility May 12, 2020 @Cerridwyn @thewynner They key will be what happens after the contract ends. May 18, 2020 On the Application server, go to Start > All Programs > SendSuite Live > Server Configuration Utility. PITNEY BOWES HAPPENED! Today I picked a box up that jingled when I picked it upI didnt recall ordering anything that should make sound and then it hit me Oh no, wine glasses! When opened amazingly only 1 of the 4 was smashed, but smashed all the same. They are really slow. Another day, another CS e-mail. @f00l @Kidsandliz Youre really never wrong, are you? May 12, 2020 Then 10 days to go from Greenwood, IN to Lansing, MI a 4 hour drive. @loudersoft support must be really bogged down. It managed to be picked up and processed in SC 2 hours before it left GA. Today I checked and the tracking number is missing from my order now. No movement in the past 18 days. @Collin1000 @kevinrs @Kidsandliz and it would all be P.Bs fault. Ship Confidently via the USPS | Pitney Bowes. Pitney Bowes is a 100-year-old shipping company, best known for its classic postage meters. No updates on their web site., Man this company sucks. I dont know if thats worse or the ones that were shipped the same day and only have 3 lines: Shipping info received, Arrived at shipping facility, In Transit, all still in Grapevine. Greenwood, IN That said, if I made an expensive purchase here, I would expect some degree of sane and reliable shipping. on the USPS site, when I track it, it said awaiting package. but sometimes work with them. And finally, my IRK which also shipped Pitney should be arriving tomorrow. The other 3 all show In Transit Bloomington CA May 30 as the most recent line, though one took 17 lines to get that far, and the other 2 took only 4. 4:02pm ET Pastadrop website is down, wanted to check if Spaghettini was still stuck in Texas (had been in Texas from 20th through yesterday Not sure if moved today) Having an item delivered filled me with hope that one day the pasta will arrive too. Honestly if the choice is $5 crappy Pitney Bowes shipping OR $10 better than crappy shipping Id rather stick with crappy PB. @banksnld Picked up and Processed by Agent is literally a nothing update that is false language by PB. Yes, PB sucks. United States. WOO - after 10 days of no movement FINALLY my May IRK moved 16 miles and updated status from Arrived at Pitney Bowes Facility to Picked up and Processed by Agent. So it takes weeks to get your product. Grapevine, TX No roundtrip trips between Texas and Indiana yet. @DrWorm bought your mom that necklace you hated. Arguing about the pros and cons using that shipping company is reasonable. I just dont think its worth the trouble unless they get these issues straightened out. Yes, its a pretty big mess right now and Im not sure how they are going to get things straightened out, but I trust @dave when he says they are working on it. Seriously, use the USPS, Fed-ex, or UPS. It took over a month to get it removed from our account, I talked to a dozen or more people, none of whom seemed to be in the US, and finally got a resolution. @sammydog01 It does seem to take a while, but I dont think its that long. Or not. In that time, these guys have not been able to get anything right., Overall Rating on Consumeraffairs.com: 1 star (36 reviews in the last year), Call to ask about a package that they have had for 5 days that has not moved from their warehouse two hours away from me. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Apparently such an induction is a very solemn and exacting ceremony that takes days, if not weeks, of ripening in a warehouse, much as a sports Hall of Fame induction. Ive been waiting since feb 3 for a hoodie and its stuck in Norton mass since February 11. 1 The heartbeat of the company is made up of hard workers who keep packages moving, so customers get what they ordered quickly and accurately. PB is not the only shipper Ive had issues with lately. Lol. Label Created Share your stories, and we'll collectively try to help you. It made it to the US and cleared Customs on September 14th. May 11, 2020 Verified purchase: Yes . A Pitney warehouse Meh will suffer for this decision. These 5 orders are all over a week since last scanned, and up to 2 and a half weeks. meh at least refunded me. After the umteenth time they double charged a $5k mailing then insisted it didnt happen, and basically told me prove it, I fired them and never looked back. I'm so sick of this company it makes my head hurt. @Ignorant I just thought it was one of your friends. I bought 4 things during the last mehrathon. @eonfifty they have definitely gone down hill since COVID. Agreed. Nothing on either since then. Huntington, WV I work there, it did not actually arrive until the following Tuesday afternoon for delivery Wednesday. Greenwood, IN, April 24, 2020 Inputs easy sortings hard I can be patient as long as I know they find the situation unacceptable. Ive called Pitney Bowes and USPS. various opinions So far so good. Less exciting news: May 15th never happened. @loudersoft since you have tracking info they havent lied about shipping it. Nope. And if you meant that Im the echo chamber, so be it. This is the worst case Ive seen in my immediate family, but there were a bunch of other packages to multiple addresses delayed 3-5 days like this. And the initial shipment was quick! If there are no hiccups, Im looking at two to three weeks shipping. Last line would be I have friends here. I am 100% confident the package is exactly where they say it is. @scfd0766 That happened to me too. I said slow and inefficient. If I shipped stuff and it always got delivered in 2-3 days, why would I pay extra for 3-day delivery when paying less for 5-day delivery got it there in 3 days anyway? Unrealreally. Would much rather had the item I paid for than wasting weeks waiting on it. $10 shipping pisses me off when I get free shipping and delivery in days from other sources. Mine has also been stuck in Odenton since November 19. I ordered a Christmas gift on the 17th of November, I still havent received it, as of 9 December. Hopefully those words will inspire my wife. August 4, 2020 This shipper apparently operates on: we have your money and your package, not our problem, fuck you. 10:30am ET APR No joke. The ecommerce giant's $3.9 billion buy of primary care company One Medical closed last week without a challenge from the FTC, even as consumer protection groups and regulators aired concerns about . While it was still supposedly in transit to the great unknown the USPS delivered it to my apt. No way that I could figure out to talk with a human. Curious if this package took a steam boat up the Mississippi. @Barney @dave I go back to Woot and Ive been here a while, I just dont say anything very often. - denied insurance claims A reminder that not all posts here are about orders from Meh. Ill take one bag of pasta per new customer who gets a membership please. meh. I forgot to post last Friday but wanted to give my weekly update! You can use this set of API key and secret to generate OAUTH tokens and start accessing the Shipping APIs. just give me my fing money back or get my thing that i paid for here already. Suddenly remembered I ordered screen cleaner in mid-May. Another place on their site gives two packages with the same tracking number - and get this - they have conflicting information!!! Ive complained way too many times to no avail. a month+ is too long for saving a few bucks. @sammydog01 Just to provide a data point on more expensive items ordered. Cant order from Meh again til they find a new shipper. The economical services guarantee a delivery time of 3 to 5 days, regardless of the destination, and the size of the package. May 22, 2020 I used to use Pitney Bowes postage and mailing services. I never worry about all this, within my own life re Meh. Signing out of the PitneyShip Mobile App. To the same place. Today, however, PB says the package was both delivered to USPS and that it is out for delivery. I ordered 5 things on May 15, have not received even one thing yet, somethings were in NJ for over 8 days, just checked one thing hasnt even made it out of Texas yet. @sammydog01 I usually only buy the cheap stuff, so I cant speak to the shipping time on high dollar items. Picked up and Processed by Agent @OnionSoup you are right and I have seen the same but it is so frustrating. My zip code is covered by a different zip code post office. I dont understand how a company can get away with complete disregard for data integrity. Even if they move today I am looking at 10 days to reach me in MA. This is ridiculous. There is a new restaurant in the building, which is a sort of pale imitation of The Four Seasons. Yes, its annoying and yes, I do buy fewer items because I take into account will I still want this item, and am I willing to wait potentially a month to two months from now? before making a purchase. Inducted into Pitney Bowes Network The COVID issue has probably exaggerated the weakness of its operations. 2020 TX, Grapevine, 76051, Arrived at Pitney Bowes Facility, 2020-08-09 16:39 I really tried to support yall. . I still havent gotten my pasta or stuff from mid may that is lost in the PITney BOWLs (capitals and misspellings intentional), I hear this is in the pit, and maybe why we are so delayed Delivered to Pitney Bowes Facility Its a shame, especially since I specifically came to morningsave to buy it rather than going through Amazon or some other company. Even on normal days, often an order doesnt ship for a couple of days, and if you order something else, both orders may go out the same day or out of order. Hi @NITERIDERZ sorry about your package, but just a heads up this is only a thread complaining about Pitney Bowes, this isnt actually Pitney Bowes so unfortunately no one will be able to help you with your packages here. There were two problems with that. Although I must admit that the wheel had not yet been invented. Umm OK. Can you imagine if the USPS was run as badly as P.Bowla? I had this problem in July. Under the current circumstances Im willing to be patient but am reluctant to order anything else until I have some idea when and if Ill get my packages. @dvshrt Here is my update today. Got here in one day Im shook. @Barney @benjaMEHn @narfcake @sammydog01 @mike808 @RiotDemon @f00l The issue I see right now is that the complaint about a shipping company thread was turned into by some but certainly not all of the people posting on this thread, an attack on the individual who started the complaint thread and on one other person. @bmf @Kidsandliz @mike808 Even then, backgammon was such a confrontational game, the bane of a civilized society. Usually thats Smartpost or Surepost, which starts with FedEx or UPS and ends with the post office. But it was a fine place to be, once upon a time, at 4am in Manhattan. Im worried considering how beat up usual smoothly delivered IRK boxes often area month on that rough road and Ill be lucky if it still has 6 sides of the box, let alone tape. When replacement finally arrived it did not work, they tried telling me it needed a new pin head again, I argued with them asking why they would send me a new machine that does not work. @Raider That is not a good track record. Theyve sat in an empty trailer for a week waiting to be checked in. @kjts wow did you find this topic (and site) from a google search for Pitney Bowes complaints? May 15, 2020 They said the packaged departed DFW area since Dec 1st, it's been more than 2 weeks and haven't reached Houston yet, really? Re P-B and the question about whether things might improve. Its been 5 since I asked customer service, and theres been no activity on the tracking for my orders in that time. They must have a first in last out issue, and UPS seemed to have it too(but only at the local center), but they seem to have fixed it. 5:47pm ET Tracking was then retroactively changed, after delivery to me (while it was listed as in transit to a destination unspecified which was the last tracking shown prior to delivery to me), to show a straight shot and no wandering around making duplicate trips. 11:39am ET Greenwood, IN That feels like a few days ago almost. I know the virus has slowed things down, but 10 days doesnt count as slow, 10 days is STOPPED. 2:49pm ET Picked Up Its been sitting in a NJ facility since December 4th with essentially no updates, waiting for USPS, whom I contacted and they said they are waiting for it to arrive. No siree. I guess I can wait the additional days. This is so disappointing. But have it for the convenience as not having to go to the PO and always using the correct postage saves a lot of time and grief. I bought 2 BT speakers from sidedeal and they first took 12 days just to ship, and now they have been stuck Inducted in Grapevine TX for 7 days. Pitney Bowes Inc. (NYSE: PBI), a global shipping and mailing company that provides technology, logistics, and financial services, today announced the Pitney Bowes Launches PitneyShip Pro May 31, 2020 Not sure if related or not, but Ive got a few of these: May 20 Then all the packages in and waiting to get in that facility are stuck and may sit and eventually get rerouted even back where they came from. After the original delay Meh has had 20 of my dollars for a very long time with nothing to show for it. Theyre incompetent and Im currently feeling the pain. This will be the first package from the mehrathon delivered since the 3rd. Grapevine, TX When they receive a package, I have to wait and wait til I cant remember what I ordered anymore. Greenwood, IN At least offer other shipping options. I get what I pay for with the shipping here, so I just take it with a few ice cubes and a glass of Lagavulin 16. Im hesitant to even place an order, I really feel for the pasta drop folks tho, @nalesean I do have to say that in the past Ive occasionally seen weirdness from UPS. Shares of Pitney Bowes ( PBI -1.30%), which provides physical and digital solutions for customers' shipping and mailing needs, fell sharply at the open of trading on Feb. 1, losing as much as 20.5 . Ergo, some times, the shipping doesnt suck. - damaged goods I am way too low to hear anything but I dont see too much happening soon. Mail volume is way down but packages are high. They changed mine retroactively to take out most of the wandering around, round trips If it is accurate they sure could save a lot of money not sending them on round trips multiple times. As a result there likely were/are some changes from even a year ago. Delivered to Pitney Bowes Facility Sitejabber has helped over 100M consumers make better purchasing decisions online. BUT THE BEST PART of my most recent foray to PBs tracking page is a satisfaction with PB survey popped up! Cute. hmmm wonder what we get @Raider Congrats! How many more of the meh masters of the forum will try and downplay legitimate complaints? Mailing and shipping solutions, with confidence built right in. 9:23am ET Again I called on day 3 and they apologized and told me it would be there soon, another week after it arrived. I was told again a technician would come out, yet no one came or followed up. - lost packages 5:41pm ET @loudersoft I was only saying MEH didnt lie. I tried calling the shipper about a package that had basically vanished for days (it finally did show up, tracking info was retroactively changed to remove most of the earlier screwups, two round trips between TX and IN, and it goes on and on) and no matter what buttons on the phone with them you push you get sent back to instructions to contact the company who sent the package. I dont know when Im going to get it in the mail. Shipping Partner: PITNEY BOWES, MONROE TOWNSHIP, NJ 08831 [July 20 11:38am], In transit, Monroe Township, NJ 08831 [July 20 12:37am], Departed Shipping Partner Facility, USPS Awaiting Item. Somehow Pitney Bowes has had my package in my town and it didnt update for 17 days now it is 75 miles away back to Greenwood, IN and it has been sitting for a week It was found enough to rescan but not enough to move it forward. Actually the paradox seems to have resolved, the March tracking has disappeared, and its arrived at the post office about half an hour ago. And guess what? There is no charge to try our Shipping APIs . My tracking info STILL - 10 days later - says USPS Awaiting Item. It gets to college park and then eventually my city, Savannah and then six days later finds its way back to college park. College Park, GA, April 24, 2020 Departed Pitney Bowes Facility 7 business days is what customer service replies are supposed to take, so 9 real days. I waited, and just kept getting the same. One appears to have arrived at USPS Studio City by mistake today, after being at Bloomington since the 30th RECEIVED, GREENWOOD, IN JUNE 15TH. I hear ya I agree the worst shipping company around, If I were Meh. Greenwood, IN Considering the box was open and empty I was surprised it wasnt smashed as hell. And please dont get me started on the echo chamber - just because I dont comment often doesnt mean I dont read various threads. And I guess just to make me even more excited, it Arrived at USPS Delivery Unit again on June 5th, 2020 at 4:32PM! Post purchase experience Create a better post-purchase experience with Pitney Bowes and the USPS. May 20, 2020 I didnt realize this until after I ordered and payed. Individual packages are linked to the container number and when those numbers are scanned all the individual packages are updated. May 21, 2020 First it was a "pin head," took a week to arrive, and did not work. @GBrunner321 I got my package 1 month after ordering Id personally pay more for shipping to avoid this company. And sometimes these people deeply hate dealing with P-B; The post office got it yesterday, and shipped it off in my direction today. Did not actually arrive until the following Tuesday afternoon for delivery 11:39am ET greenwood, in least! It back down where they say it is so frustrating received it, it awaiting! Odenton since November 19 I am way too low to hear anything but want! Arrives, Im cancelling emails and everything with Meh as they are not responsive a cost account also Pitney... 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