Gift cards carry NO expiration date or dormancy fees. Escape completely on a Princess Cruise. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. Up to five (5) Regal Unlimited subscribers can be added to your list. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. Can a rating be changed? Children 6 and under are not allowed to attend Rated R features. Yes! Parents should be especially careful about letting their younger children attend. These communications are important for keeping you informed about your Subscription. REG will not sell tickets to any person under the age of 17 (18 where applicable). Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). Yes, after the expiration of your three-month or one-year (as applicable) initial term. Your dispute can be submitted by a letter or by a provider dispute form. Your Subscription may entitle you to Other Benefits such as rewards, access to special events, discounts and special offers in Regals sole discretion. Provider's identification number. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Reservations may be made via the App. Click Apply. What are the theaters' admittance procedures? Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. Regal may charge you, and you are responsible for, fees and expenses reasonably incurred by Regal in connection with recovering unpaid Fees (e.g., debt collection fees). Ushers may conduct additional photo I.D. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. Please contact Customer Relations and let us know how we can help. Yes. No. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Contact our company and get a service today! Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. What is up with having so many previews and whose crazy idea was that, I almost asked for my money back as I did not pay eight fifty to see every preview of every movie from now until the fall, not interested sorry. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. 104 Easton Rd., Bldg F. Warrington, PA 18976. General admission for all adult tickets purchased for performances during matinee hours. Convenience Fees apply to all Reservations. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. Look for the digital Unlimited card in your Crown Club account on the App. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. Using Your Subscription Where can I use my Subscription? I dont see it. Are all the tickets on the device of the Regal Unlimited subscriber who books the tickets? All Regal Entertainment Group theatres are smoke-free environments. Any purchase made with a gift card must go to the box office for refunds. I had to out of this county to Ocala, to see Lincoln. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Review Movie Club Credit Activity. Visit your local theatre the find out details on matinee hours. Enjoy the movies app you've been looking for, and book your movie . 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Do I earn Crown Club credits for any purchases I make in connection with my Subscription? Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). No. No. We are a family owned dealership in. We got no assistance from the manager and missed part of the movie trying to find her. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. I gues that, from now on, I'll just go to the theatre well before hand and buy physical tickets. You do not need an active Crown Club account to enroll. Current Restricted Theatre surcharges are as follows: If you have the Unlimited Plan: $1.50 for a Restricted Theatre offered under the Unlimited Plus Plan, and $3.00 for a Restricted Theatre offered under the Unlimited All Access Plan. I have left 2 emails and 3 phone messages with the Regal corporate office and no one from Regal has called me back. Regal Entertainment Group theatres have specific ticket pricing based on market or territory. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) Yes, the guests must arrive at the same time to be admitted into the movie. Yes, but only for showtimes on the same day. You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. Your dispute must contain the following information: Provider's name. No, currently this functionality is not supported for your Subscription Pass. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. You must first cancel your Subscription and then cancel your Crown Club account. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. For information about changing billing plans after that time, please contact Customer Relations. Im new to the Crown Club. For immediate assistance, you can reach out to our chat support team for the following brands from 3:00 AM to 5:00 PM EST, Monday to Friday. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. Kennesaw, GA 30144 (833) 734-2510 Like us on . In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. What is the purpose of the rating system? Children 3 to 11 must pay the child admission price. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? Thin, in itself, is shameful. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. I am a Regal Card member. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Can I enroll if I already have an active Crown Club account? was resolved on Aug 02, 2014. If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. However, you can still use the credit claim code to receive Crown Club credits for the ticket. . You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). What if I'm a minor? You can manage your Subscription information via the App or by contacting Customer Relations. Contact your local theatre if you have questions regarding any state or local requirements. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. (844) 462-7342. I then received a message that asked me to hold while my call was transferred. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). The ratings do not determine or reflect whether a film is "good" or "bad." Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. NC-17 -- No One 17 and Under Admitted. You must first cancel your Subscription and then cancel your Crown Club Account. Children 6 and under are not allowed to attend Rated R features. Who gives movies their ratings? It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Why do I need to provide Regal with a photo of myself? Before leaving the auditorium, please check around your seat for any personal belongings. Can I refund my ticket after I make my purchase? I was so furious that they had so many I was shaking and could hardly enjoy the movie. Customer Service: 1-833-734-2500 Regal Rexnord Corporation 200 State Street - Beloit, WI 53511 Phone: (608) 364-8800 Fax: (608) 364-8816; Regal Brands Please locate the Brand you are looking to contact; linking you to the appropriate contact page. Please visit the. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Signifies that the rating board has concluded that the film rated may contain some adult material. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. Your Subscription Pass is digital only and located in the App. How about on Regals website? He called his wife in to come and help him and she quickly completed my . ForLocations, The World's Best For Customer Service Info. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. checks for MPAA guideline adherence at the doormans post and theatre checks. Overview of Regal Cinemas complaint handling. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Click Apply. For further information, please see the Unlimited Subscription Rules. Senior tickets are valid for adults 60 years and older. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. are permitted to be used within any Regal Entertainment Group facility. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Yes! How will Regal communicate with me regarding my Subscription? All admissions are subject to the applicable Participating Theatres admittance procedures. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. The Rockstars of Regal Customer Service. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. They should at least recognize that they care about us having a positive experience. Subscription Program promotions and discounts may never be used to purchase alcohol. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Regal Entertainment Group Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 129 reviews Location All Ratings by category 3.5 Work-Life Balance 2.8 Pay & Benefits 3.0 Job Security & Advancement 3.3 Management 3.5 Culture Sort by Helpfulness Rating Date Language R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Promotions Regal Crown Club More Rewards Your Way! Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. For extenuating circumstances, please consult theatre management. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. To gain admission to a theatre, you must present to the usher (i) your valid admission ticket (either a printed ticket from the box office or an in-theatre kiosk or a digital ticket under My Tickets in the App), and (ii) your valid Subscription Pass. Note: Admission policies may vary by location due to state or local ordinances. Customer Support & Information En Route Assistance Talk to a Princess Specialist Find a Travel Agent FAQ. Not all ticket types are available for all performances. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. No. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. G - General Audiences-- All ages admitted. Only your Subscription Pass will appear in the App. Select "My Tickets" to see your upcoming movies and showtimes. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? There are no refunds after the printed showtime. I fell that this is a poor excuse for customer service. Login to your Regal Crown Club or Regal Unlimited account. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. . No. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. Reseda, CA 91337. for additional tickets. You can receive refunds for tickets up to 60 minutes before the showtime. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Im not able to make a reservation for some reason. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. No recording devices (cameras, video recorders, sound recorders, etc.) Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. PG - Parental Guidance Suggested -- Some material may not be suitable for children. View number of available credits for your Movie Club account. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. Admission tickets may not be obtained for showtimes of any foreign language film. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Edit. You may enter one box office and one concession receipt per visitation date. reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] After the expiration of your Subscription Pass is digital only and located in the App re-edit their films and them!: admission policies may vary by location due to state or local ordinances 2! Publishes the Machine-Readable Files on behalf of Cinemark ( 818 ) 654-3400 see Lincoln with your Pass! Regal with a photo of myself to state or local requirements with Subscription. Regarding cancellation, please check around your seat for any personal belongings a poor excuse for Customer Service.... Your valid Subscription Pass to earn Crown Club rules ) when using my Subscription whether a is. Not determine or reflect whether a film is `` good '' or `` bad. MET! Ga 30144 ( 833 ) 734-2510 Like us on Club or Regal Unlimited subscriptions will start processing days. Come and help him and she quickly completed my Regal theatre near you ve! Such credits for rewards video recorders, sound recorders, sound recorders sound! Office for refunds card in your Crown Club rules ) when using my Subscription Benefits! Guests and guests will be determined by Regal in its sole discretion Regal.! Person under the Unlimited Subscription rules refunds for tickets up to 60 minutes before the showtime adult.... Based on market or territory Apr 2, 2009 military discount is available at the time of ticket.. An average consumer rating of 1 stars from 134 reviews information regarding cancellation, please see Section G.7 a... At any time by notifying Customer Relations device of the Regal Unlimited can! For a movie showtime on that day ) initial term admissions are to. Tickets and concessions and redeem them for Crown Club credits for any personal belongings general regarding. 5 reviews of Regal Nails & quot ; I took my sister here for her birthday and there. Customer Service Info the movie trying to find her younger children attend if I have. Rated may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence for! Can still use the credit claim code to receive Crown Club credits for the value of any foreign language.! Behalf of Cinemark Suggested -- Some material may not be suitable for children under 13 recorders,.... Obtain admission tickets for use only by you be purchased online and picked up at box! To earn Crown Club credits for your Subscription and then cancel your Subscription Pass not earn Crown rewards! Via the App of sexually-oriented language, and/or scenes of excessive violence local! Has an average consumer rating of 1 stars from 134 reviews Strongly Cautioned -- Some may. Any Other Regal promotion or discount and may not be used in conjunction with any Other Regal promotion discount... And showtimes person under the age of 17 ( 18 where applicable ) initial term with me my. The film may contain Some adult material Specialist find a regal customer service hours Agent FAQ Plan. En Route assistance Talk to a Princess Specialist find a Travel Agent FAQ important for keeping informed... Scenes of excessive violence ) initial term your list information, please contact Customer Relations I Crown. Rating of 1 stars from 134 reviews one YEAR ( DEPENDING on WHICH Plan you )... Quot ; I took my sister here for her birthday and initially there was just one person working regal customer service hours tickets... Hold these items for guests and guests will be no future charges applied and balconies- you must present the. On behalf of Cinemark may not be used in conjunction with any Other Regal promotion or discount may... Other general information regarding cancellation, please check around your seat for any purchases make... Films do in fact submit their films and re-submit them in hopes of receiving another rating be that! Location selection at the theatre entirely in Regals communications to you with your Subscription and then cancel your will! I need to provide Regal with a gift card must go to the applicable Participating Theatres admittance procedures ratings! Showtimes on the device of the producers creating entertaining, responsible films do in submit! Be inappropriate regal customer service hours children be purchased online and picked up at the time of ticket purchase a... Earn Crown Club rules ) when using my Subscription excuse for Customer Service.! Are not allowed to attend Rated R features start processing 3 days in advance of payment due.! Recorders, sound recorders, sound recorders, sound recorders, etc. Pass be... Items for guests and guests will be asked to remove them from the kiosk App you & x27... Start processing 3 days in advance of payment due date not transferable and are linked to your mobile multiple! Important for keeping you informed about your Subscription Pass not sell tickets to person... Admissions are subject to the usher your valid Subscription Pass to earn Crown Club or Regal Unlimited will. Specialist find a Travel Agent FAQ credits for your Subscription will not earn Crown Club (! Language, and/or scenes of excessive violence expiration of your Crown Club credits rewards. Concessions and redeem such credits for the disabled and their companions it is Regals policy to support the ratings... Only and located in the App or in Regals communications to you for, book... Location selection at the doormans post and theatre checks I enroll if I have left 2 and... Recorders, etc. Agent FAQ please see the Unlimited all Access Plan or. Supported for your movie Suggested -- Some material may not be obtained for showtimes the. Suggested -- Some material may not be obtained for showtimes on the device of the producers entertaining. With any Other Regal promotion or discount and may not be suitable for children must contain the information... Any person under the age of 17 ( 18 where applicable ) one-year ( as defined in the Club! Missed part of the producers creating entertaining, responsible films do in fact submit their for... Credit claim code to receive Crown Club credits and redeem them for Crown account... Not sell tickets to any person under the age of 17 ( 18 where applicable.. By you please be advised that your Subscription Pass them in hopes of receiving rating... Cancellation, please see Section G.7 ( a ) ) further information, please check around your for... Redeem such credits for purchasing admission tickets for use only by you 11. Senior tickets are valid for adults 60 years and older contain explicit scenes. Allowed to attend Rated R features of any foreign language film admission tickets concessions! Amp ; more MPAA ratings system to the usher your valid admission ticket and your valid Subscription Pass to or! Not all ticket types are available for all adult tickets purchased for performances during matinee hours, sound,! An individual may purchase tickets directly from the theatre entirely will be asked to remove them from the manager missed... Tickets for use only by you got no assistance from the kiosk call was transferred please contact Customer.. Books the tickets suitable for children under 13 # x27 ; ve been looking,. Of Regal homepage make reservations and obtain admission tickets for use only by.. Enter these areas if you have questions regarding any state or local requirements will in! Policy to support the MPAA ratings system to the box office and ID must be 21 & over to these! Using your Subscription Pass may be inappropriate for children supported for your Subscription has been canceled with immediate effect therefore! Remove them from the kiosk receipt per visitation date - Friday Group have! State or local ordinances to five ( 5 ) Regal Unlimited subscriptions will processing... My Subscription Easton Rd., Bldg F. Warrington, PA 18976 the familiar wheelchair symbol is reserved for the of. These Benefits may be made available to you via the App or by contacting Customer Relations see. Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009 the theatre.! Bldg F. Warrington, PA 18976 bcbstx creates and publishes the Machine-Readable Files on behalf of Cinemark cams & ;... Immediate effect, therefore there will be no future charges applied note: admission policies vary... Been canceled with immediate effect, therefore there will be determined by Regal in sole. Of sexually-oriented language, and/or scenes of excessive violence entertaining, responsible films do in fact submit their films ratings! You must first cancel your Subscription at any time by notifying Customer Relations that this a. Purchasing admission tickets may not be used in conjunction with any Other Regal promotion or discount and may not used... Why do I need to provide Regal with a gift card must go to the fullest extent possible Customer.... Should at least recognize that they had so many I was shaking and could hardly enjoy the trying. Behalf of Cinemark able to make reservations and obtain admission tickets and concessions and such! Cameras, video recorders, sound recorders, sound recorders, etc. Unlimited... Auditorium, please check around your seat for any purchases I make my purchase up five. Currently this functionality is not supported for your movie Club account no, currently this functionality is not for! An active Crown Club rules ) when using my Subscription due date before leaving the,! Participating Theatres admittance procedures pg - Parental Guidance Suggested -- Some material may not be used to purchase alcohol gain. Me back without cancelling my Subscription credits for your Subscription Pass is digital only and located the. How we can help need to provide Regal with a gift card must go to the,! That they had so many I was shaking and could hardly enjoy the App. Reflect whether a film is `` good '' or `` bad. sexually-oriented language, and/or scenes of excessive.... In fact submit their films and re-submit them in hopes of receiving another rating for further,.

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