COMPUTER HEADSETS Pushing the button in again will deactivate the mute feature allowing your caller to hear you again. Option A: CS540 Without a Headset Port on Your Telephone. Among them include it being lightweight, comfortable, excellent sound quality and versatile. CORDED HEADSETS A-2) Plug the small modular adapter of the Telephone Interface Cable into your telephones handset port. These settings can be found under the charging base. To optimize the position of the headset, push the headset in so the microphone is close to the corner of your mouth. Use hook end of tool to hook battery wires and pull toward open battery door until battery moves out from behind post. blinks, release both buttons. Place the Bluetooth mobile phone into discover mode. you will hear three low beeps if the battery is critically low. |__Allworx Phone Headsets The red dial can be located on the bottom of your CS540 charging base. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics. The Plantronics CS540 is a wireless headset that operates on a technology called DECT 6.0, and not Bluetooth. This website uses cookies to improve your experience while you navigate through the website. |__Jabra Direct Connect Headsets If there's an update available, update the headset. Grasp the battery connector and disconnect from the headset. NOTE:If you dont have a dial tone, dont panic. Press on to attach. Press both the talk button and the mute control button on the headset simultaneously for 10 seconds. Not sure what headset is best for you? The headset can be rotated for wearing on the left ear or right ear. If not, contact us. You also have the option to opt-out of these cookies. Talk time will be reduced when operating in wideband mode or if the wireless headset is always used from long distances from the phone. This is how you turn your headset on and off. |__Avaya/Nortel Norstar T72xx,T73xx The battery may be bad. Merrittcomm Blog | Wired & Wireless Headsets, Productivity, Efficiency. Enter "0000" as passcode. Red (flashing) light: Stand by connection -- You may freely flip between modes on the Savi, and it will place the other call on standby (please note, this is not hold, your caller will hear silence) Bluetooth Pairing button Connection status Flashing red/blue: Plantronics Savi in pairing mode If prompted by your mobile phone, type "0000" as the passcode. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The other end will plug into the back of the CS540 base, as shown in the following picture. Your battery should now be charging again. If you continue to need assistance, visit. Option D: CS540 with Electronic Hookswitch Cable (EHS) for Remote Answer/Hang-up. Select the Plantronics headset when prompted. 3. The subscription light will turn solid red for four seconds and then go to its previous state. and the volume up simultaneously until the headset begins to ash red and blue. We no longer sell this specific headset, but if you are looking for a similar one, check out our wireless Bluetooth office headsets! Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. Position your microphone two fingers width from the corner of your mouth and just below your lower lip. (Plantronics CS540 setup guide is also for CS510, CS520, CS530 & -XD wireless headsets). To charge these headsets, simply slide them into the charging base and be sure that the amber light (on the left side of the base) begins flashing. can you provide me a fix for this? Poly DA85 & HW520 Combo $69.94ea(Regularly $153.21) Call for details! Select the Plantronics head-set when prompted. When the amber light becomes solid, the headset is fully charged. What's in the Plantronics CS540 box: You will want your HL10 as far back (away from you) as possible for best results. 2) Then unplug the power supply cable from the base station. It is a lightweight, stylish, and comfortable wireless headset that works with your desk phone only and comes with multiple wearing styles, practical for both over-the-head and over-the-ear style users. If youre not on a call and press the call button youll hear three low tones. But opting out of some of these cookies may affect your browsing experience. If using ahandset lifter, make sure thelifter is lifting the handset completely off the hook. Bluetooth indicator light will alternately ash red and blue. |__Cisco 69xx,78xx,79xx,89xx,99xx If your headset does not fully charge, or if your fully charged headset gives less than 8 hours of talk time, then your Plantronics CS351/CS361 battery may need to be replaced. Necessary cookies are absolutely essential for the website to function properly. To adjust the volume press the volume/mute button on the back of the headset. If not, contact us and we'd be happy to help. Echo is almost always associated with having volume up too high. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Double check to make sure that you have the headset installed/setup correctly. Created on April 22, 2020 Plantronics USB audio devices randomly cut off on Microsoft Teams OSX - New issue within past few days I'd been using Teams for weeks, but this issue has only occurred within the past few days, repeatedly and on both wireless and wired devices. Your CS540 base has two volume adjustment dials (Speaker 1-4 & Microphone 1-6) and one compatibility slide switch (Labeled A-G). 3. If you have a voip phone, power off the phone for 10 seconds, then plug it back in (If you don't have a voip phone skip this step). The cookie is used to store the user consent for the cookies in the category "Analytics". If we can help, just let us know. This is for good reason. It will lower the cost of getting a replacement and mother earth will thank you too! See Step 5 Compatibility Slide Switch below. Echoes in headset is a fairly common issue, and can be easily fixed by adjusting a few settings! By clicking Accept All, you consent to the use of ALL the cookies. Enter "0000" as pass-code. 5. Email us and a Headset Specialist will respond within 2 business hours! A flashing red light when charging can indicate a drained battery, we recommend you to connect to a different charger and fully charge the headphones. The Plantronics CS540 Headset is our best selling wireless headset. Plantronics Customer Support Unplug the AC power from the charging base. What should I do? This cookie is set by GDPR Cookie Consent plugin. Go mobile and multi-task up to 100 metres (350 feet) from your desk with answer, end and mute controls at your fingertips. . When pushed up, it raises your speaker volume, and pushed down decreases the volume. Q. PMC Telecoms refurbished models come with a 1 year warranty and you can get an A-Grade CS540 for just 89.00 + VAT. This issue is usually caused by the headset not being set up properly. Set it to number 3. Next up on the Plantronics CS540 headset issues list is. 6. Plug your headset into the base unit, and you should see a blinking yellow light. When finished, push the button on the side of the CS540 to hang-up the call. 5)Plug the power supply cable back into the base station (Headset will automatically turn back on). Turn your . The most common setting is A but your phone might require a different setting. CORDED HEADSETS If you do not hear a beep, try charging your headset. Hey, I'm David Merritt. Whether your Plantronics wireless headset has static, no longer turns on or all of a sudden stopped working, scroll down and find the model of Plantronics headset and follow the reset guide. WIRELESS HEADSETS This allows you to make a minor speaker adjustment from call to call if need be. NOTE:If you dont have a dial tone, dont panic. After the headset is updated, restart your computer. To wear the headset on the right ear but with a different size ear loop or ear tip, select the size you want and reinstall in reverse order as shown. Yes, this is normal. How do I know when the CS540 battery is low? Release the call control button and set the headset aside. |__Snom IP Telephone Headsets This mute and unmute option is for the microphone only meaning you will still be able to hear the caller. In the case that you have the headset properly set up, you may want to look at the A-G switch. If you have a voip phone, power off the phone for 10 seconds, then plug it back in (If you don't have a voip phone skip this step). Q. I hear anecho in my CS540 headset. See Setup Guides provided above. To automatically pair (or subscribe as it is sometimes referred to as) dock your headset in the base. Telephony connection only. Below is the replacement Plantronics C054 battery youll need if this is the case. Set it to number 3. |__Yealink T20P T22P T26P T28P T38G |__Epos Sennheiser Wireless Headsets Plug the AC charger into the base of the charging pocket and connect it to your power source. A-3) Plug your telephone handset cord into the middle of the Telephone Interface Cable (black box). You will hear three high tone beeps indicating the microphone is muted and the LED light on the base will turn solid red. When the headset is fully charged, the amber light will become solid. 1996-2023 Headsets Direct | All Rights Reserved. You simply need to change the compatibility slide switch to work with your phone. See Step 5: Compatibility Slide Switch below. In this guide we'll provide a couple different troubleshooting steps to get your headset working properly again! |__Jabra Direct Connect Headsets 9-4 The Bluetooth indicator light on the base will turn solid blue. |__Avaya Phone 16xx, 96xx Headsets Press an available line button or your phone or Headset Button if available. 3. Make sure the USB cable is plugged in and once the Plantronics Hub is downloaded you should have a "Notifications" tab. Orosound Tilde Pro Hybrid Bluetooth Office Headset, Yealink WH62 Dual Speaker DECT Wireless Office Headset, Discover Adapt 30 Over-The-Head DECT Wireless Headset, Shokz Opencomm Stereo Bone Conduction Bluetooth Headset. DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya 14xx,24xx,46xx,54xx,56xx If you have a voip phone, power off the phone for 10 seconds, then plug it back in (If you don't have a voip phone skip this step). You have four setup options for connecting your CS540 to your desk phone. Headsets Plantronics CS540 User Manual. Will automatically turn back on ) and for optimal performance, use only replacement. Productivity, Efficiency CS540 for just 89.00 + VAT button on the base will turn solid blue youll if! Desk phone will automatically turn back on ) want to look at the A-G switch come! To its previous state is always used from long distances from the charging base CS540... Analytics '' as pass-code hang-up the call control button on the side of the headset can be located on base! Almost always associated with having volume up too high will become solid is the replacement Plantronics battery... Muted and the volume up simultaneously until the headset low tones your phone at. Next up on the left ear or right ear sure the USB is! Without a headset Specialist will respond within 2 business hours turn solid red for four seconds and then go its! 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