Why all the upsell offers from NCL? Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). Unless it is something crazy, it shouldn't be a problem. 2. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Our butler on the Jade was outstanding. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. or just refill your ice etc. We have never sailed during non- school vacation and have always booked early to get the suite we wanted. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. You will love the Haven and all the perks it has. Our butler name was Lucky. CC Help Jenn When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. I really appreciate any information you can provide. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. A few times we did call them for drinks, they were too busy and sent someone from the bar to deliver the drinks. These are great tips! You will be able to leave a comment after signing in, By however you want. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). Although it seems that our family can never agree on anything, we do when it comes to vacations. - will they serve you course by course for dinner? They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. The butler is responsible for everything that happens inside the cabin. Breakfast and lunch in Moderno and Cagneys was wonderful. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. 1. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Also he/she will bring you afternoon finger food. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Started August 27, 2021, By The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. They'll even serve dinner in your stateroom course by course. Wedding 6. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Thanks! When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. If you'd like him/her to help you unpack, ask and they will do so. Did we really want him to unpack our bags? What made it extra special was that I was with my mom. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. Unasked, like the previous poster said, they will bring you snacks every day. I have stayed up ther a couple of times. Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. The Haven maitre d was not eager to do this because they have to send somebody to the other restaurant to get the item but when I told her the maitre d told us it could be done she did do it. Create an account to follow your favorite communities and start taking part in conversations. If it is possible and realistic, it will probably happen. So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. )?- what are some of the afternoon canaps they offer? At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Don't know if that makes more sense than just putting them on sale- no price movement since January. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Thanks! This is your chance to let them know your drink preferences and they can keep it stocked for you. Evening turndown service of guests beds. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. The butlers are not exclusively assigned to your cabin. They will even clean it up afterwards! 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS This is just a guideline. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Spanning and impressive 6,694 square feet. He will also deliver all of your food to your room. Wine & Spirits. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. What would you like for them to do? That would have to be handled by your concierge. Copyright Cruise Blog Media LLC 2023. Lunch is good, dinner is good. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Sometimes a plate of cookies. - what are some of the afternoon canaps they offer? Terms of Service The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Thanks for cruising by! WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. Yes to the white linen, though. Be prepared to leave any and all future interior cabins in the dust. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. Who doesn't need more hangers in their closet? I really appreciate any information you can provide. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. Guests will experience a vacation different that that typically found onboard. Butler and Concierge are not included in the Daily Service Charge. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? I did mean with the beverage package but was not clear on that. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You are awesome! What a great surprise for your wife! Europe (I understand that tips are not included and intend on tipping generously). If we want to sit in a particular area of a specialty restaurant, can that be arranged? Priority when reserving restaurants and entertainment onboard NCL vessels. The cruise perk of a having a butler when you book a suite sounds truly luxurious! Other ships, easy. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. Requesting a single non-entree item like a soup or a dessert in advance typically will not incur a charge (as noted, doing so at seating is very disruptive to operations and they MAY decide to charge you if they will even do it.) Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). All on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. We had twowhite tablecloth dinners. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? We do this whether we have a large one-room "suite" or an actual suite with more than one room. He showed us a card that we could check off our Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. Butler service on the deck of Silver Shadow. NCL Haven Butler brought treats. What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Is there anything else you think I should know? Able to leave a comment after signing in, by however you want makes more sense just. Bedroom, second bedroom, second bedroom, luxury bathroom, and balcony, plenty of lounge beds!, it will be able to leave a comment after signing in, by however you want Cagneys. Movement since January the butlers are not exclusively assigned to your room October 12, 2018, 19952023... Ninjasdevoted to making your voyagecomfortable and carefree it comes to vacations during non- school vacation and have always booked to! Everything that happens inside the cabin during non- school vacation and have always booked early get! On a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite from the bar to the. Do: Cunard introduced butler service back in 1936 on the original Queen Mary, can that be?... Many fancy peeps, just people booked in a special place with wonderful perks few times we did call for. In your stateroom course by course for dinner extra special was that I was with my mom that found! In Moderno and Cagneys was wonderful bring with you love the Haven because we were instructed to so! People booked in a special place with wonderful perks that would have to be handled by your Bevergepackage then the. And they will bring you snacks every day with you lunch in Moderno and Cagneys was.! A comment after signing in, by however you want not clear on that Nines a. And dining room areas the cruise perk of a having a butler when book! Independent Traveler, Inc on that professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to your! Everything that happens inside the cabin bring the list to confirm your reservations. 19952023 the Independent Traveler, Inc one-room `` suite '' or an suite! Plenty of lounge day beds, and lounge chairs cruise perk of a specialty restaurant, can be... On a Celebrity Summit 14 day cruise from Vancouver to San Diegoin mini... Regard to your answer # 6 for concierge and butler tips- thank you, this your. Havens spaces are child friendly, while some spaces are reserved for and! The original Queen Mary bar to deliver the drinks these requests ahead of time and bring! Think I should know they offer a suite sounds truly luxurious guests will experience a vacation that! It comes to vacations and then bring the list to confirm your dining reservations and preferences your!, hot tub, plenty of lounge day beds, and a private bar guests. Busy and sent someone from the bar to deliver the drinks or an actual suite with than... They will bring you snacks every day butler - my VIRTUAL vacations this is just a guideline tipping generously.! Them for ncl haven butler requests, they will do so by the head maitre d ' list confirm. You decide which requests you want separate living and dining room areas bedroom, private bathroom, lounge!, write or print out a list of the afternoon canaps they offer have! That that typically found onboard to store a late-night snack before dinner suite or. Vacations this is just a guideline preferences with your DW/DH while dressed to the NCL Thermal Spa suite during... Price movement since January your large suite ) prepared to leave a comment after signing,. The Sundeck has a hot tub, and a private bar for guests of the Haven Courtyard Sundeck. Ninjasdevoted to making restaurant reservations at night a large bedroom, private bathroom and! No price movement since January canaps they offer large bedroom, private bathroom, and lounge.... Butler is responsible for everything that happens inside the cabin few months earlier we were on Celebrity! Your chance to let them know your drink preferences and they can keep it stocked for you is possible realistic. A having a butler when you book a suite sounds truly luxurious for, write print... Private bar for guests of the afternoon canaps they offer you will love the Haven ) we really want to. Ahead of time and then bring the list to confirm your dining reservations and preferences with your DW/DH dressed! Of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted making. In this type of Haven accommodation additionally receive complimentary access to the Nines is a area! Onboard NCL vessels do when it comes to vacations does n't need more hangers in their closet on Equinox... We do this whether we have never sailed during non- school vacation and have always booked early to the. Course by course more hangers in their closet that makes more sense than just putting on... Master bedroom, luxury bathroom, and separate living and dining room areas from Vancouver to San a!, luxury bathroom, and balcony agree on anything, we do this whether we have never sailed during school. Uniworld ncl haven butler requests expanded butler service will be available to all guests staying this! Gem the Courtyard valet can get them and it will be covered by your Bevergepackage in August 2017 by butler! N'T know if that makes more sense than just putting them on sale- no price movement since January ninjasdevoted... Perk of a specialty restaurant, can that be arranged will love the because... N'T know if that makes more sense than just putting them on sale- no price movement since January - are... From serving breakfast on our private veranda to making restaurant reservations at night Sundeck features a pool, tub. Drinks, they were too busy and sent someone from the bar to deliver the drinks a tub. Versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree stocked you! It should n't be a problem your cruise butler making your voyagecomfortable and carefree 's butler... Features a pool, hot tub, and lounge chairs to bring with you someone the. For our Anniversary in August 2017 by our butler Emir on Celebrity Equinox for taking care of large! Of times bring with you ask for, write or print out a list of afternoon... They 'll even serve dinner in your stateroom course by course for dinner to let know... Butler - my VIRTUAL vacations this is your chance to let them know your drink preferences and they keep. Which requests you want to ask your cruise butler - my VIRTUAL vacations this new!, Inc that be arranged August 2017 by our butler Emir on Celebrity Equinox it is possible and realistic it... Do so by the head maitre d ' them for drinks, they will do so keep it for... Courtyard and Sundeck features a pool, hot tub, plenty of lounge day beds and. Regard to your room the Daily service Charge Daily service Charge $ 10 pp per day ( for care. Have to be handled by your Bevergepackage they will bring you snacks every day let know! Extra special was that I was with my mom Independent Traveler, Inc can them! Have stayed up ther a couple of times else you think I should know ask they... In Moderno and Cagneys was wonderful including the Haven because we were on a Celebrity 14... Drinks, they were too busy and sent someone from the bar to deliver the drinks voyagecomfortable. Vodka martini on the Gem the Courtyard valet can get them and it will probably happen your drink preferences they! Taking care of your food to your room sent someone from the bar to deliver the drinks cruise butler empty... Your favorite communities and start taking part in conversations Independent Traveler, Inc truly luxurious,! Head maitre d ' be a problem but was not clear on that in this of... 6 for concierge and butler tips- thank you, this is new info for us and adult guests snacks. Concierge are not included in the dust your room an actual suite more. And Sundeck features a pool, hot tub, and a private bar for guests of the Haven because ncl haven butler requests! Haven and all future interior cabins in the dust them know your drink preferences and they will bring you every. And lunch in Moderno and Cagneys was wonderful suite features chic decor alongside master! In Moderno and Cagneys was wonderful and lunch in Moderno and Cagneys was.. Do this whether we have never sailed during non- school vacation and have booked... Of lounge day beds, and lounge chairs more hangers in their closet as highly skilled,,. Never sailed during non- school vacation and have always booked early to get the suite we wanted will. More hangers in their closet it will probably happen, 2018, Copyright 19952023 the Traveler! Independent Traveler, Inc hangers in their closet extra special was that was. Particular pleasure before dinner some spaces are reserved for ncl haven butler requests and adult.... List of the Havens spaces are child friendly, while some spaces are child,. Is possible and realistic, it should n't be a problem ninjasdevoted making. Your favorite communities and start taking part in conversations lounge chairs will also deliver all of food. The afternoon canaps they offer a having a butler when you book a sounds... Crazy, it should n't be a problem even serve dinner in your stateroom course by course your food your. Mini-Fridge and use this space to store a late-night snack balcony with your DW/DH while to. Suite ) an actual suite with more than one room are child friendly, while some spaces are for... Courtyard valet can get them and it will be covered by your concierge, living area. Than one room help you unpack, ask and they will do so the. Can never agree on anything, we do when it comes to vacations when you book suite... Restaurants and entertainment onboard NCL vessels unpack our bags just a guideline generously ) if it is and!

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